Stuck on You! Built in Retention
In an effort to keep members around longer you should focus on selling sticky products first. “Stickiness” refers to the ability of your clubs products or services to retain the member using it. For example, group fitness, boot camps and weight loss programs are extremely sticky products. Members that are a part of these activities [...]
Fearless, Reckless, or Feckless Health Club Operations
As an avid fan of Seth Godin I was super excited to find out about his new book Linchpin. I was able to catch an interview and not surprisingly Seth delivered the goods. Without even having the chance to read the book yet the thing that I immediately took hold of was one idea that [...]
Does your Gyms Member retention Rate Make the Grade?
Gym Owners often describe member retention strategies in terms of the services they offer and how they collect dues. Although it is important to offer services and programs that benefit members, and to collect membership dues efficiently and ensure positive cash flow, these alone do not encompass effective retention strategies.
Other clubs describe their retention strategy [...]
How to attract girls!!! uhmmm Women…
I’ve overheard women say they feel as though they become invisible after they reach a certain age.
First, I unequivocally disagree there is something very attractive about a mature woman that knows she has a lot to offer.
Not the point here!
Let’s just say that if your health club is blind to middle-aged women, then you are [...]
Hope You had a Great Holiday, now WAKE UP!
Hope everyone had a great holiday. I know some of you are still getting geared up for the party on New Years Eve however, January is fast approaching in the health club business. We all need a plan to cash in on some of the biggest months in the fitness industry. Here’s a checklist for you evaluate your preparedness.
Is your 1st quarter [...]
A New Years Resolution for your business!
Most of you probably have monthly goals for your club. At least I hope you do! It’s hard to manage anything that you don’t have benchmarks and expectations set, Right? We hold our staff and managers accountable for these numbers. The question is do we hold ourselves to the same standards?
Maybe you are not an [...]
Don’t you dare miss this!!!
For those of you “ in the know” fitness business pros this is old news but, I still thought I’d make an announcement since some of you have obviously been living under a rock. J/K . SO… what is all the hubbub about?
Well, only the biggest thing to happen to our industry since GymSuccess.com(shameless plug). Anywho, If [...]
How to keep your health club current!
It’s a bittersweet day for those of us in the Seminole Nation. Sources say FSU head coach for the last 34 years Bobby Bowden and 2nd winningest coach all-time in College Football will announce his retirement later today.
Sorry, but we are passionate about football around here. Actually, this story also carries some weight in the club business arena as well. [...]
The Best Excuse for Becoming a Couch Potato!
There are few people in fitness industry whom I consider to be GO TO authorities and besides, this town ain’t big enough for the both of us. Just kidding!
Even I give props when deserved. Beleive me, this Cat in one of those that deserves it. So I was blown away when I got a sneak peek at what my buddy Curtis Mock was [...]
Congratulations! You’re on the List!
Unfortunately, the list is CNNMoney’s new article about stressful jobs that don’t pay well. Yep, sandwiched nicely between Music Ministry Director and Fundraiser is good ole Membership Sales Manager. Go ahead start nodding in agreement if you want but , I have to DISAGREE!
As the article describes membership reps have to call people who don’t [...]


