Fearless, Reckless, or Feckless Health Club Operations
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As an avid fan of Seth Godin I was super excited to find out about his new book Linchpin. I was able to catch an interview and not surprisingly Seth delivered the goods. Without even having the chance to read the book yet the thing that I immediately took hold of was one idea that Seth mentioned about the book .
I hope Seth doesn’t mind me stealing a little of his thunder by revealing a chapter in the book I think he called Fearless, Reckless or Feckless. Heck, maybe he’ll even thank me for recommending his book. Either way I highly recommend of all his work. This guy is one of the best.
Now enough of the brown-nosing let’s get on with it.
This idea of doing things out of the norm and leaving the comfort of traditional ideas is just 1 topic in the book but it spoke to me. While some nuggets of wisdom must be digested, incubated, and then take shape or executed over a period of time. This idea was different. It immediately sparked a new vision for myself, our company direction, and hopefully those gym owners who heed this advice.
We cannot continue to conduct our fitness business or any endeavor we want to stand out as usual. We must become indispensable but in a way that makes people feel they are missing something if they are not apart of what we have going on. We must become a little crazy to thrive in today’s ultra competitive health club landscape. Companies and people succeed more and more by leaving the conformist mindset and the shackles of status quo.
Taking chances, standing out from the crowd, and causing a ruckus now more than ever elicits the type of response we want and need.
People have a desire to be part of whats going on, the latest thing, a little or a lot different from the regular. Perhaps it’s the celebrity disease, the rumor mill, or the shocking expose that folks now thrive on socially, Devoteing hours of their day to TMZ or US Magazine? Perhaps we need some tabloid exploits in our professional life as well.
Consider this a warning, an announcement, and a suggestion. the way we play the fitness club game has changed boys and girls how are things going to be different from now on? What kind of outrageous antics can we pull in our club business worlds to capture the attention of the people.What will we do to become indispensable? What can you provide that people crave.
Tell you what. Let me read Seth’s book; learn some secrets and we’ll figure out how to apply this new mindset together.
I hope that my ability to get this stuff in front of you is reason enough to consider the tools we provide a linchpin (A central cohesive element) that helps guarantee your clubs success.
Oh and visit Seth on the web @ www.sethgodin.com and buy some stuff
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3 Comments on this post
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Dan Morgan said:
Awesome article!
It’s amazing to see what sort of momentum the fitness market has developed… to stay in the movement, clubs need to have the latest, greatest and not to mention newest technology/equipment/systems… all while keeping costs low.
I especially like your thoughts of becoming “”indispensable but in a way that makes people feel they are missing something if they are not apart of what we have going on.”
Our company is striving to do just this - and it’s not an easy task…
It’s exciting to see the way that this market is evolving to meet the ever changing needs of the unstable low-buy-in customer. I can’t wait to see what comes out next!
I’m going to pick up a copy of Linchpin… thanks for the recommendation! I’ll let you know what I think!
If anyone wants to get in contact with me, please feel free to do so!
Dan Morgan
dmorgan@fitnessonrequest.comFebruary 2nd, 2010 at 1:51 am -
Kristin Ritter said:
I am also reading Linchpin and love the ideas Seth is putting forth. To challenge us all to become some thing, make a difference and set your self apart- be “indispensable”… it is genius and so necessary. I especially see this as a must in the fitness industry. There are so many health clubs to choose from and a health club must create “the indispensable” club to set themselves apart. Being from a nutrition and wellness background and loving to exercise as well, I believe one of the ways clubs can achieve this is by incorporating a nutrition program into their club. I know that I have wasted my workout, if I do not recover with a protein shake within 45 minutes of working out and since I am running right to work after my workout, I need to recover at the gym. So whether a club supports a nutrition program through educational tools and marketing or adds a Juice Bar (a combination of both is best), they can really then start to make themselves indispensable and hold on to their members for life!
P.S. Can’t wait to finish the book and pass it on …. Linchpin is a must read.
February 4th, 2010 at 8:37 am -
Vitality Marketing Group said:
Thanks for the props Dan! Let me know if you enjoy the book!
All the Best,
FrankFebruary 4th, 2010 at 10:28 am


